News

Apogee Service Teams Perform Strongly in November

Apogee statistics from November are in and after analysing the figures, it is clear last month was positive for Apogee and our clients, with strong performances across all our service teams.

Apogee provides service excellence to our clients to optimise their print, document and IT hardware

The number of large projects that are being overseen by our Project Management Office has increased last month to a total of 31, an increase from 23 in October. The team are responsible for ensuring successful deliveries of projects, no matter how complex which is improving the overall installation process for our customers.

This November, Apogee installed a total of 1131 devices for our customers. This figure is thanks to all our Warehouse and Delivery staff working up and down the country who make it possible to provide all customers with a safe carriage and installation of various devices.

Our Managed Services Operation Centre (MSOC) have also had a busy month, completing an incredible 21,948 calls with a rapid response time of 1.44 minutes. The team work hard to reach these figures because customer service and fast solutions are a vital part of the business. As well as answering calls, MSOC are also contactable through live chats and have received 838 this November.

To find out more about our services please call: 0345 300 9955 or email: info@apogeecorp.com.

Our Managed Workplace Solutions are designed with our clients in mind, improving security, maximising productivity and increasing automation.
Related Articles

Read More Apogee Insights

Click here to browse our latest Insights
Keep up to date with all the latest news and developments within the Managed Print and Document Services industry.

Success!

You'll now receive marketing communications about exclusive events, our solutions and business developments. Privacy Policy

Browse Our Managed Workplace Services