The Outcome
Apogee reduced the clients fleet by over 75% from around 210 down to 50 devices. With less devices to manage and a substantially reduced Total Cost of Ownership, Aviva Investors achieved huge costs savings of 40%.
Alongside the new streamlined fleet, key to Aviva Investors’ savings, was the implementation of print management software which has provided further efficiencies. The software allows users to send print jobs to a virtual network printer and retrieve them at any time by swiping their ID card.
The additional level of control has instantly reduced print waste, ensuring print jobs are no longer automatically printed and forgotten about. Likewise, the print management software has allowed Aviva Investors to introduce rule-based printing, whereby they can enforce printing guidelines and restrictions, whilst implementing automated workflows specific to each department or user.
With Apogee as their single Managed Print Service provider, Aviva Investors now receives significantly improved service levels. They are also able to contact Apogee whenever an issue occurs, rather than having to identify which device belongs to which supplier before contacting them. In most cases, Aviva Investors’ dedicated on-site engineer is able to assist with any issues as quickly and efficiently as possible, ensuring maximum device up-time.
Benefits
- Fleet of devices reduced by over 75% from circa 210 to 50 -providing lower TCO
- Overall cost savings of 40%
- Greater control of print activity with innovative software
- Enhanced service levels ensure maximum device up-time
- Tailored print rules and workflows improved user experience
