Managed Print Services
ARMA (Apogee's Remote Management Application)
ARMA (Apogee's Remote Management Application) provides you with a pro-active and comprehensive support platform, utilising market-leading software to ensure we deliver the most advanced managed service available, enabling your organisation to achieve greater uptime across all your print and IT devices!
Benefits of Remote Monitoring Services
Maximised device uptime and performance through remote monitoring, predictive analytics and pro-active care:
Provides detailed insights to formulate a managed service tailored to your organisation
Pro-actively and remotely monitor all devices, diagnosing and remediating failures before you are even aware of them
Improve uptime and enhance service levels with automated consumables and specific parts delivery
Enables timely and accurate invoicing for all devices – no estimated billing
Produce volumetric, management information and data as part of our comprehensive client management and ongoing review program
Scalable solution for any sized fleet & totally free
Why ARMA is the right choice for your organisation
Minimising device downtime is a key enabler of ARMA. We understand how frustrating it can be when your devices are left without toner or have minor IT issues that affect the productivity of your organisation. With ARMA, print devices running out of toner is a thing of the past with automatic toner monitoring and just in time delivery, and all print and IT equipment benefits from pre-emptive fault monitoring and resolution, ensuring your device downtime across all your devices is significantly reduced, keeping your organisation running and freeing up your IT teams.
ARMA’s insights eradicate estimated billing, and any time spent querying estimates as the data collected directly from your devices is completely accurate, allowing you to focus on what’s important to you.
Improving Your Operational Efficiency
The Remote Management Application is quick, simple and secure to implement. Once installed, the application will automatically begin to receive the data as per the agreed frequency. The collected data is then analysed to formulate a tailored strategy for your organisation, based on the number of devices used, their locations, and activity.
Once implemented, ARMA enables remote monitoring of your Managed Print and IT Services, providing pro-active maintenance and support. Apogee can provide extensive remote support and updates, quickly and efficiently remediating failures, often without the need for an engineer.
ARMA does not need to enter your network to monitor and manage your devices. This means there is no incoming connection to your network. The Data Collection Agent (DCA) does not allow Apogee access to or control any on-site devices on your network.
Case Study - Salisbury NHS Foundation Trust
Cost savings of £100K+ per annum delivered to Salisbury NHS Foundation Trust through fleet consolidation, rationalisation and the implementation of Apogee’s Remote Management Application.
ARMA ensures potential print-related issues are resolved before they escalate, giving the NHS trust complete business continuity at all times.
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