Benefit #1 - Controlling Costs
There are several areas where a Managed IT Services provider can save a Public Sector organisation money through the reduction in internal operating costs.
Saves Resources
A Managed IT Services provider such as Apogee can not only perform the same tasks as an internal IT team, but they can do so remotely with a larger, more experienced team of IT experts versed in an array of solutions. Public sector organisations will not require staff or resource-heavy IT departments to manage their devices or uphold their IT infrastructure - they will have a reliable, trusted team of IT experts at their disposal.
Improves Visibility Over Spending
By utilising a Managed IT Service provider, the costs of remote monitoring, devices, delivery and engineer maintenance are all within one transparent bill. With consolidated billing, Public Sector organisations can:
- Improve the control of invoice payment periods
- Reduce time spent administering invoices
- Engage in more favourable credit terms
- Streamline expenditure planning in the future.
In summary, IT managed service providers enable public Sector organisations to have complete control over IT estate costs and budget whilst forecasting accordingly.
Minimises Business Downtime
Downtime is shockingly expensive - Gartner's research estimates that the average cost of business downtime is about £4000 per minute. Avoid costly disruptions with Managed IT Services - proactive monitoring and maintenance of your devices and network helps to prevent issues and unplanned expenses, leaving public sector organisations always running efficiently.
Benefit #2 – Scalable Services with Predictable Spending
Whether attempting a complete overhaul or building upon legacy systems, Public Sector organisations investing in IT infrastructure can be costly, both from a staffing and device purchasing standpoint. It's difficult to scale an IT estate as your organisation adapts and grows to accommodate new challenges. With a Managed IT Service provider, time, staffing and implementation can be consolidated into a single solution that can grow and scale with your business.
For any organisation, regardless if they are in the Public Sector, implementing any facet of an IT infrastructure can be a costly, time-consuming task for an internal IT department. Managed IT Services can help ease the strain - Device as a Service, Buy Back IT and Imaging Services make the deployment and maintenance of new devices smoother. Solutions like these only become more valuable as your organisation grows.
Benefit #3 – IT infrastructure Security
Whether your organisation is within Central Government, Local Government, NHS or Education, the security of your IT infrastructure remains a priority.
As of 2024, GOV.uk reports that half of businesses experienced some form of cybersecurity breach within the last 12 months, and this is weighted towards medium-sized and larger businesses. The statistics are even more alarming for Public Sector organisations, for example:
- 71% of secondary schools faced cyberattacks in 2024 (Cyber Security Breaches Survey 2024)
- A 2024 IT outage hit 8.5 million systems within government organisations, costing $5.4 billion dollars (Incident Reports).
An enormous facet of Managed IT Services is Cybersecurity Services. Companies like Apogee can identify security risks within the IT infrastructure of public sector organisations through a Technology Audit of your current IT estate. From there, we develop a tailored plan to mitigate future security risks and rectify current security issues.
Solutions vary from continuous remote monitoring of devices for threats, to using Endpoint Security to minimise blindspots. Crucially, IT managed service providers for the public sector can also work with you to develop plans for disaster recovery - that way, on the chance that there is a data breach, you can resolve it as quickly and efficiently as possible.
Cybersecurity Services are the strongest solution to avoid data breaches that cause significant compliance issues and loss of trust in public sector organisations.
Benefit #4 – Service Excellence for IT maintenance
Finally, possibly the greatest benefit of partnering with a Managed IT Service provider like Apogee is a guarantee of reliable, proactive service.
A single reliable point of contact. Eradicate the need to communicate with multiple teams to have issues resolved - an email or phone call to your provider will solve the problem.
24/7 Monitoring. Internal IT teams are often stretched between different priorities. Your IT managed service provider, meanwhile, is paid solely to manage and monitor your IT infrastructure.
Training for employees. From cybersecurity training to Windows 11 training, Managed IT Service providers help close IT skill gaps, which is especially helpful if you don't have an internal IT team.
Quick help with any queries. End User Support ensures employees are never left in the dark with technological issues - with queries resolved quickly, this helps to boost efficiency and productivity in your workplace.
Enables you to focus on core business goals. All innovations put in place are personalised to your organisation. Freed up from dealing with an IT infrastructure that holds employees back, and from worrying about security risks, you can recentre yourselves and look forward.
Apogee's Managed IT Services enable your IT infrastructure to evolve, backed by our 'Service Excellence', containing a reliable, trusted and secure deployment of technology and devices. With 200+ engineers cross-trained across all of Apogee's Managed IT Service offerings, it is the ideal way to ensure that the maintenance and up-time of your IT estate remain reliable.
