Four Benefits of Managed IT Services (MITS) for the Public Sector

As part of our ongoing Case Study series with Craven College on their deployment of Managed Print Services (MPS) and Managed IT Services (MITS) within the Education Sector at Apogee, we wanted to look at Four Benefits of Managed IT Services (MITS) for Public Sector. 

The Public Sector is a crucial pillar for Apogee, as Paul Rylands, Director of Public Sector, explains. "Apogee has a significant history with the public sector, going back to the acquisition trail...The public sector is a significant part of what we do. It makes up a third of all the business that we transact yearly. The Public Sector is split into parts, which are Central Government, Local Government, NHS and Health, with Education being a major part of that."

It is extensively documented that the public sector is under constant pressure between trying to adopt new technology whilst remaining within tight budget parameters. For many Public Sector organisations, the need for digital transformation is paramount to their success in the constantly evolving digital landscape. However, for many public sector organisations, whether Central Government, Local Government, the NHS or Education, adopting and implementing new technologies and infrastructure can be outside their budgets without engaging with a Managed IT Services (MITS) provider.

 Apogee's Managed Workplace Services (MWS) contain the ability to tailor the provision of solutions across Managed Print Services (MPS), Managed IT Services (MITS), and Outsourced Document Services (ODS) to Public Sector organisations tackling their own unique and challenging requirements. Apogee's over thirty years of industry experience as a Managed Service Provider (MSP) paired with our status as an approved supplier on multiple Public Sector purchasing frameworks offers public sector organisations peace of mind while mitigating risk.

  Across our thirty years as a Managed Workplace Services (MWS) provider, we have worked with many public sector organisations across education, central government, local government, and healthcare. At Apogee, we understand the importance of controlling costs, maximising potential budgets, and improving overall security. From the delivery, installation & implementation of a Public Sector's technological infrastructure to the security and management of their IT estate, a Managed IT Service (MITS) provider can be an essential and necessary component of a successful technological overhaul.

IT infrastructure, its provision, maintenance, and cybersecurity has become critical to the success of Public Sector organisations in the new digital landscape. While there is a multitude of benefits that stem from a well-equipped IT infrastructure, it also presents several encumbrances. Anything from device deployment to imaging services can place undue strain on a Public Sector organisations IT department, resulting in a service that underperforms for not just the organisation but its users and overall goals. A reputable Managed IT Service (MITS) provider, such as Apogee, one that is an approved Framework supplier for the Public Sector, is essential to any IT estate's success. For this reason, we have compiled four benefits of Managed IT Services (MITS) for the Public Sector below.

Benefit #1 – Controlling Costs

The first of our four benefits of Managed IT Services (MITS) for the Public Sector involves controlling costs and expenditure. A Managed IT Services (MITS) provider such as Apogee can not only perform the same tasks as an internal IT team, but they can do so remotely with a larger, more experienced team of IT experts versed in an array of solutions. Apogee's team of IT experts are supported and complemented by a dedicated team of 200+ engineers at a price that remains transparent and cost-effective for the duration of your contract. These cross-trained engineers, backed by HP technology and Apogee's 'Service Excellence', not only help control costs for Public Sector organisations but also reduce risk through unmatched expertise and experience.

There are several areas where a Managed IT Services (MITS) provider can save a Public Sector organisation money through the reduction in internal operating costs. Through the deployment of a Managed IT Services (MITS) provider, Central Government, Local Government, NHS and Education organisations do not require staff or resource-heavy IT departments to run their IT infrastructure and network, as they offer remote operation. Rather than attempting to hire and manage a large IT department, Public Sector organisations gain a reliable, trusted professional team of IT experts. With this remote deployment of a Managed IT Services (MITS) solution, IT services become easily scalable without substantial resource investments.

A Managed IT Service (MITS) offers a crucial advantage of moving to a single provider for a Public Sector organisation's entire IT infrastructure through consolidated billing. Through a single consolidated bill, Public Sector organisations can: improve the control of invoice payment periods; reduce time spent administering invoices; engage in more favourable credit terms; streamline expenditure planning in the future. By utilising a Managed IT Service (MITS) provider, the costs of remote monitoring, devices, delivery and engineer maintenance are all within one easily understandable, transparent bill. Thusly enabling Public Sector organisations to have complete control over IT estate costs and budget whilst forecasting accordingly.