Projects in the manufacturing and construction industry regularly involve sharing information across a large network of collaborators, often in different locations. In order to ensure operators and members of the supply chain receive their contracts, plans, invoices and other vital documents in a timely, cost-effective and reliable fashion, a managed document process needs to be operating in the company.
Sign on Glass is simply a modern alternative to receiving a physical signature when delivering products. Instead, the customer signs directly onto ‘glass’ which is part of an automated process. Sign on Glass automates both the production and return of customer acceptance documentation such as proof of delivery, collection notes, installation certificates etc.
Essentially, as an entirely paperless channel as soon as the customer electronically signs on the glass, it triggers release of all documents to the appropriate person/department, resulting in a more streamlined and efficient workflow for everyone involved. Using digital signatures and tracking of deliveries not only makes perfect sense when dealing with high-value merchandise such as construction materials, but also helps make the process of tracking missing goods much simpler.
Improve customer experience
As well as improving the customer experience, Sign on Glass assists in reducing administration tasks and improving the turn-around time by removing the need for manually uploading paper copies. The technology ensures documents transition around the business more efficiently helping to produce quicker cash flows, which is an effective way to maintain an organisation’s profitable position.
Find out how Sign on Glass can streamline your stock and delivery processes. Contacts us by using the form below.