The Challenge
Travis Perkins was using an unconsolidated fleet of devices from mixed manufacturers across their branch network. The infrastructure was out of date and processes were inefficient with many points of failure in the system.
Meeresernte
9 December 2022
Travis Perkins
9 December 2022Travis Perkins
Travis Perkins was using a fleet of outdated devices from mixed manufacturers, so Apogee was selected to assess their operations and identify more suitable hardware and software options.
The Solution
Apogee undertook a print and document assessment to understand how the business worked and immediately started to identify suitable hardware and software.
Working together with staff at Travis Perkins, Apogee was able to transfer the company from a fleet of mixed brands and models to an integrated, unified, reliable infrastructure with centralised control and management and a streamlined software solution.
A new scanning function was set up and a move to a Cloud solution was implemented - this removed analogue processes and improved workflow processes and communication. The routing of digital documents via scanning and Cloud has eliminated circa 1,500 legacy systems and the process is now much more efficient. The new scanning solution has been implemented across the whole estate with legacy numbers maintained, causing minimal disruption to the end user.
Apogee also provides Travis Perkins with remote monitoring on all of their devices. This pro-active management was available as soon as the devices were installed. Our Customer Support team monitor all devices live on a real-time basis, resolving potential faults before they occur, and dispatching engineers before having to call to request one.
The project was managed to completion by two integrated teams from both Apogee and Travis Perkins, enabling a unified project management strategy. A dedicated deployment team, including staff from Apogee, was based in the Travis Perkins Head Office to oversee the install and transition.
Circa 4,500 devices were successfully delivered and installed to over 2,000 Travis Perkins branches around the UK with seamless integration and no disruption to the day-to-day running of the business.
The complexity in the rollout to multiple locations was made easier by the planning and collaboration with Apogee, which in turn encourage adoption by staff at Travis Perkins.
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Case Studies
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Travis Perkins
Travis Perkins was using a fleet of outdated devices from mixed manufacturers, so Apogee was selected to assess their operations and identify more suitable hardware and software options.
The Challenge
Travis Perkins was using an unconsolidated fleet of devices from mixed manufacturers across their branch network. The infrastructure was out of date and processes were inefficient with many points of failure in the system.
The Solution
Apogee undertook a print and document assessment to understand how the business worked and immediately started to identify suitable hardware and software.
Working together with staff at Travis Perkins, Apogee was able to transfer the company from a fleet of mixed brands and models to an integrated, unified, reliable infrastructure with centralised control and management and a streamlined software solution.
A new scanning function was set up and a move to a Cloud solution was implemented - this removed analogue processes and improved workflow processes and communication. The routing of digital documents via scanning and Cloud has eliminated circa 1,500 legacy systems and the process is now much more efficient. The new scanning solution has been implemented across the whole estate with legacy numbers maintained, causing minimal disruption to the end user.
Apogee also provides Travis Perkins with remote monitoring on all of their devices. This pro-active management was available as soon as the devices were installed. Our Customer Support team monitor all devices live on a real-time basis, resolving potential faults before they occur, and dispatching engineers before having to call to request one.
The project was managed to completion by two integrated teams from both Apogee and Travis Perkins, enabling a unified project management strategy. A dedicated deployment team, including staff from Apogee, was based in the Travis Perkins Head Office to oversee the install and transition.
Circa 4,500 devices were successfully delivered and installed to over 2,000 Travis Perkins branches around the UK with seamless integration and no disruption to the day-to-day running of the business.
The complexity in the rollout to multiple locations was made easier by the planning and collaboration with Apogee, which in turn encourage adoption by staff at Travis Perkins.
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Case Studies
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Travis Perkins
Travis Perkins verwendete eine Reihe veralteter Geräte verschiedener Hersteller. Apogee wurde daher ausgewählt, um die Abläufe zu bewerten und geeignetere Hardware- und Softwareoptionen zu finden.
Die Herausforderung
Travis Perkins verwendete in seinem Filialnetz ein uneinheitliches Set von Geräten verschiedener Hersteller. Die Infrastruktur war veraltet und die Prozesse waren ineffizient, mit vielen Schwachstellen im System.
Die Lösung
Apogee führte eine Druck- und Dokumentenbewertung durch, um zu verstehen, wie das Unternehmen arbeitet, und begann sofort mit der Identifizierung geeigneter Hardware und Software.
In Zusammenarbeit mit den Mitarbeitern von Travis Perkins war Apogee in der Lage, das Unternehmen von einer Flotte unterschiedlicher Marken und Modelle auf eine integrierte, einheitliche und zuverlässige Infrastruktur mit zentraler Steuerung und Verwaltung und einer optimierten Softwarelösung umzustellen.
Es wurde eine neue Scanfunktion eingerichtet und ein Wechsel zu einer Cloud-Lösung vollzogen - dadurch wurden analoge Prozesse abgeschafft und die Arbeitsabläufe und die Kommunikation verbessert. Durch die Weiterleitung digitaler Dokumente über das Scannen und die Cloud wurden ca. 1.500 Altsysteme abgeschafft und der Prozess ist jetzt viel effizienter. Die neue Scanlösung wurde im gesamten Gebäudebestand implementiert, wobei die alten Nummern beibehalten wurden, was zu minimalen Unterbrechungen für den Endbenutzer führte.
Apogee bietet Travis Perkins auch die Fernüberwachung all seiner Geräte an. Diese proaktive Verwaltung war verfügbar, sobald die Geräte installiert waren. Unser Kundendienstteam überwacht alle Geräte live und in Echtzeit. So können wir potenzielle Fehler beheben, bevor sie auftreten, und Techniker entsenden, bevor Sie einen Anruf tätigen müssen.
Das Projekt wurde bis zur Fertigstellung von zwei integrierten Teams von Apogee und Travis Perkins geleitet, was eine einheitliche Projektmanagementstrategie ermöglichte. Ein spezielles Installationsteam, zu dem auch Mitarbeiter von Apogee gehörten, war in der Hauptgeschäftsstelle von Travis Perkins stationiert, um die Installation und Umstellung zu überwachen.
Rund 4.500 Geräte wurden erfolgreich an über 2.000 Travis Perkins-Filialen in ganz Großbritannien geliefert und installiert, wobei eine nahtlose Integration ohne Unterbrechung des Tagesgeschäfts möglich war.
Die Komplexität der Einführung an mehreren Standorten wurde durch die Planung und Zusammenarbeit mit Apogee erleichtert, was wiederum die Akzeptanz bei den Mitarbeitern von Travis Perkins fördert.
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